Warranty Policy

General Information

• All shocks have a 90-day limited warranty on manufacturer defects. This includes shaft seals, and or machining defects.

• All shock heads and shock bodies have a 2-year structural limited warranty. (Proof of using limit straps will be necessary for all shock head and or shock body claims).  

• As a reminder: if using tires larger than 28 inch and or using portal lifts and or long travel a-arms (meaning modified out of the oe specifications) limit straps are highly recommended

• All other hard structural components such as shock shafts, lower rod ends, and reservoirs have a 1-year limited warranty covering breakage.

• If a hard structural component is broken during the limited warranty periods from the date of purchase we will send you a new replacement part. (Rebuilding or servicing/labor is not included for the repair)

This does not include or cover:

• Abuse of the product

• Racing accidents/Trail collisions

• Powder coating /stone chips on springs/hard coating/Anodizing/Corrosion

• Stone or Rock Chips on Shafts

• Improper installation

• Disassembly or modifications

• Unauthorized oil changes

• Damage such as scratches or chips on springs occurring during shipping to the customer.

• Corrosion caused by chemicals or acidic Salt Water

• All warranty claims passed the 90-day manufacturer defect period
  are subject to the determinization of the said part
  and issue and or proof of said shock/s being fully serviced
  annually by a professional shock technician, as recommended
  in the shock service intervals chart found on Page 4 of your paperwork.

• A copy of the original invoice is necessary for any warranty claim. Warranty is non-transferable.

• Bandit UTV Suspensions reserves the right to make the final decision in all matters pertaining to its warranty.

• Warranty is non transferable

Coil Springs

All coil springs have a lifetime limited warranty covering coil breakage. 

Shock Absorbers Information

The shipping box should contain the following:

• Shock absorbers and or springs

• Information Insert with Warranty Claim Form

• All Bandit shock absorbers are set up with heavier rate springs compared to the OE weak springs. Our valving is set to match the heavier rate springs. Shocks are recommended for vehicles with added cargo, accessories and passenger weight unless otherwise specified in the description.

• All Bandit Suspension shock absorbers are ready for installation.

• Fine-tuning might be required or necessary.

• Because Bandit Suspension products are designed for use in rough, extreme driving conditions, Bandit Suspension cannot guarantee any of its suspension products, other than from manufacturing defects, because we have no control over how the suspension is used or maintained after installation. In addition, the purchaser assumes full responsibility to the extent legally permitted for the risks of personal injury and/or damage to the purchaser’s vehicle or to any third party that may be involved in an incident with the purchaser.

• A copy of the original invoice is necessary for any warranty claim.

• Bandit UTV Suspensions reserves the right to make the final decision in all matters pertaining to its warranty.

• Warranty is non-transferable