Return Policy

Any unused and uninstalled spring kits can be returned for a partial refund within 7 days of the purchase date.

Shipping cost to us is not covered and needs to be paid by the customer.  A 25% restocking fee will  apply. Any returned items that are damaged during shipping back to us due to improper packaging may not be eligible for any refund and will be shipped directly back to the purchasing customer.

Custom Orders / Shock Packages.

All Bandit Black Label and Elka shock packages are custom built to order based on your specific UTV and the information you provide, including vehicle model, rider weight, passenger weight, accessories, cargo, terrain, and intended use. Production begins shortly after your order is placed, and each shock package is built specifically for you.

Because these are custom-built products, orders cannot be returned or refunded once production has begun.

If you need to cancel your order, you must contact us within 48 hours of placing your order. Cancellations requested after the initial 48-hour period, but before the order has shipped, may be approved at Bandit UTV Suspension's discretion and will be subject to a 20% cancellation/restocking fee to cover production, materials, and administrative costs already incurred.

Once your custom shock package has shipped, it is non-refundable and non-returnable.

If you have any questions before placing your order, we encourage you to contact our team. We're happy to help ensure you order the correct suspension package for your machine and riding style.

Replacement seals and or parts are non returnable.

PRP, Speed straps and Bandit straps brand limit straps are non refundable and can not be exchanged for different lengths.

Bandit UTV Suspension has the right to advertise Sales on Products at any time. If a sale is posted within 7 Days after your original purchase date the customer is eligible to receive a price adjustment.

7 Day period no adjustment will be made.

This refers to any Holidays, Black Friday or Free shipping sales to which these are specific sales and price adjustments can not be honored if purchased in a 7 day period prior to the start of the sale date.

Bandit UTV Suspension

Liability Disclaimer

BANDIT UTV SUSPESNION sells products that are intended to be owned & operated by adults 18 years of age and older. UTV's and accessories for UTV's including, but not limited to supsension, are inherently dangerous.

BANDIT UTV SUSPENSION is not liable under any circumstances for any damage or injury, incidental or consequential, due to the direct or indirect use of this product, which includes all malfunctions from negligence or defect. The buyer accepts full responsibility for all risks, losses, costs & damages that may be incurred as a result of operating this product, and release BANDIT UTV SUSPESNION and all those affiliated with them from any and all claims, including costs & attorney's fees.